Comments on: Event registration statement http://blog.cascade.org/2011/01/event-registration-statement/ Creating a better community through bicycling, throughout Seattle, King County and Washington state. Sat, 18 May 2013 16:21:22 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Peter Ballantine http://blog.cascade.org/2011/01/event-registration-statement/comment-page-2/#comment-18548 Peter Ballantine Mon, 18 Apr 2011 14:23:47 +0000 http://blog.cascade.org/?p=3857#comment-18548 I"m sorry but you could have separated the event registration days so there wouldn't have been that mess. I got on my computer at the time to register for your Glacier Park tour and it took me three hours to do it. I”m sorry but you could have separated the event registration days so there wouldn’t have been that mess. I got on my computer at the time to register for your Glacier Park tour and it took me three hours to do it.

]]> By: Eric http://blog.cascade.org/2011/01/event-registration-statement/comment-page-2/#comment-11577 Eric Sat, 29 Jan 2011 06:15:40 +0000 http://blog.cascade.org/?p=3857#comment-11577 Wow, I am disheartened by the dirth of negative comments but encouraged by the reasonable and understanding comments by others. Certainly there is frustration when something like this happens. However, are the threats of "crashing the ride" and withdrawing support of the club necessary? Is it necessary to make such derogatory comments about the organization? It seems likely that there were poor choices made regarding the registration process. I have been a wee bit frustrated about the "no transfer" policy change. However, I can understand why this might be necessary. People and organizations do make errors. I know this because I am probably about as imperfect as anyone. I for one appreciate it when I am given an opportunity to correct my mistakes. It seems prudent for Cascade to take time to make sure that their response is correct and doesn't create additional problems that would result, we can only assume, in another onslaught of negative comments. There is a reason why so many people try to participate in Cascade events... they are well organized and fun. I have ridden the STP several times and I always marvel at the amount of work that must go into organizing the ride. It seems that there are some folks out there that need to go out for a ride and chill. Wow, I am disheartened by the dirth of negative comments but encouraged by the reasonable and understanding comments by others. Certainly there is frustration when something like this happens. However, are the threats of “crashing the ride” and withdrawing support of the club necessary? Is it necessary to make such derogatory comments about the organization? It seems likely that there were poor choices made regarding the registration process. I have been a wee bit frustrated about the “no transfer” policy change. However, I can understand why this might be necessary. People and organizations do make errors. I know this because I am probably about as imperfect as anyone. I for one appreciate it when I am given an opportunity to correct my mistakes. It seems prudent for Cascade to take time to make sure that their response is correct and doesn’t create additional problems that would result, we can only assume, in another onslaught of negative comments. There is a reason why so many people try to participate in Cascade events… they are well organized and fun. I have ridden the STP several times and I always marvel at the amount of work that must go into organizing the ride. It seems that there are some folks out there that need to go out for a ride and chill.

]]> By: Annette http://blog.cascade.org/2011/01/event-registration-statement/comment-page-2/#comment-11185 Annette Wed, 26 Jan 2011 04:47:49 +0000 http://blog.cascade.org/?p=3857#comment-11185 After our frustration trying get registered for RSVP and finally succeeding, we didn't realize that this was only the first roadblock. Now I'm calling for a hotel room in Bellingham and I'm being told that the Days Inn (official bag drop) would like me to pay $190 for a motel room and the Best Western Heritage Inn (also an official bag drop) has a 2-night minimum stay policy for that weekend, because they don't want bicyclists to book up all rooms for just one night. And I am being told that they don't even know how they got on the Cascade Bicycle Club website as a suggested hotel! Also, I am being told that other hotels in Bellingham have assumed the same policy, which proves to be true, when you check the Roadway Inn down the street. I don't know, but if this event is supposed to continue, this will have to be addressed. How about Cascades contacts the hotels and tells them that a second ride will come through the next day? And if they want to take advantage of that, then they should very quickly revise their policy. After our frustration trying get registered for RSVP and finally succeeding, we didn’t realize that this was only the first roadblock.

Now I’m calling for a hotel room in Bellingham and I’m being told that the Days Inn (official bag drop) would like me to pay $190 for a motel room and the Best Western Heritage Inn (also an official bag drop) has a 2-night minimum stay policy for that weekend, because they don’t want bicyclists to book up all rooms for just one night. And I am being told that they don’t even know how they got on the Cascade Bicycle Club website as a suggested hotel!
Also, I am being told that other hotels in Bellingham have assumed the same policy, which proves to be true, when you check the Roadway Inn down the street.

I don’t know, but if this event is supposed to continue, this will have to be addressed. How about Cascades contacts the hotels and tells them that a second ride will come through the next day? And if they want to take advantage of that, then they should very quickly revise their policy.

]]> By: Julia http://blog.cascade.org/2011/01/event-registration-statement/comment-page-2/#comment-11114 Julia Tue, 25 Jan 2011 19:01:03 +0000 http://blog.cascade.org/?p=3857#comment-11114 What a bunch of whiners. Take your fancy bikes to Haiti or Darfur and see how far your whining takes you there! Honestly people, if you want to change something, then be part of the solution. I agree with one of the comments which said to give registration priority first to the CBC volunteers. Or how about only people who have volunteered for CBC in the last 12 months can sign up, then it's first come first serve via snail mail. That would undoubtedly solve the registration "crisis" because its always 10% who do 90% of the work.... What a bunch of whiners. Take your fancy bikes to Haiti or Darfur and see how far your whining takes you there! Honestly people, if you want to change something, then be part of the solution. I agree with one of the comments which said to give registration priority first to the CBC volunteers. Or how about only people who have volunteered for CBC in the last 12 months can sign up, then it’s first come first serve via snail mail. That would undoubtedly solve the registration “crisis” because its always 10% who do 90% of the work….

]]> By: Dennis F. http://blog.cascade.org/2011/01/event-registration-statement/comment-page-2/#comment-10739 Dennis F. Sat, 22 Jan 2011 22:06:07 +0000 http://blog.cascade.org/?p=3857#comment-10739 I will not be "renewing" my membership. I have my own "sag wagon/suport car" I WILL now do all rides with the past years bib#'s( for maraton Photo computer I.D. ) And will ride with all of the on "OUR" public roads with everyone else and still have a blast. I will not be “renewing” my membership.
I have my own “sag wagon/suport car”
I WILL now do all rides with the past years bib#’s( for maraton Photo computer I.D. )
And will ride with all of the on “OUR” public roads with everyone else and still have a blast.

]]> By: Paul Fredericks http://blog.cascade.org/2011/01/event-registration-statement/comment-page-1/#comment-10615 Paul Fredericks Fri, 21 Jan 2011 18:40:39 +0000 http://blog.cascade.org/?p=3857#comment-10615 Well we're coming up on nearly 2 weeks since "The Crash" and still no word as to their plan to resolve and assist their customers...yet they have collected all monies....seems their priorities are all too familiar....Greed first....Customer satisfaction last....its the way of the world....Grass Roots???.......yeah right!! Well we’re coming up on nearly 2 weeks since “The Crash” and still no word as to their plan to resolve and assist their customers…yet they have collected all monies….seems their priorities are all too familiar….Greed first….Customer satisfaction last….its the way of the world….Grass Roots???…….yeah right!!

]]> By: Lidwien http://blog.cascade.org/2011/01/event-registration-statement/comment-page-1/#comment-10517 Lidwien Thu, 20 Jan 2011 20:36:36 +0000 http://blog.cascade.org/?p=3857#comment-10517 Still waiting for that follow up announcement... Still waiting for that follow up announcement…

]]> By: Paul Miller http://blog.cascade.org/2011/01/event-registration-statement/comment-page-1/#comment-10431 Paul Miller Thu, 20 Jan 2011 06:20:59 +0000 http://blog.cascade.org/?p=3857#comment-10431 While I see that most people are upset about not being able to register for RSVP, I have a different complaint. I was unable to get through for registration on the NE Washington/BC tour until 6pm when I found that this tour was sold out. My brother after hanging on line for several hours did manage to register and pay his non refundable deposit, non transferable deposit. But we only want to do the tour if we can ride together. Two suggestions: A seperate registration time for each event. Allow 1 person to register for 2 or 3. While I assume that the reason for 1 person/ 1registration is to prevent big block purchases locking up an event it seems unreasonable to expect that each individual is prepared to go on a tour alone. While I see that most people are upset about not being able to register for RSVP, I have a different complaint. I was unable to get through for registration on the NE Washington/BC tour until 6pm when I found that this tour was sold out. My brother after hanging on line for several hours did manage to register and pay his non refundable deposit, non transferable deposit. But we only want to do the tour if we can ride together.
Two suggestions:
A seperate registration time for each event.
Allow 1 person to register for 2 or 3. While I assume that the reason for 1 person/ 1registration is to prevent big block purchases locking up an event it seems unreasonable to expect that each individual is prepared to go on a tour alone.

]]> By: M.J. Kelly http://blog.cascade.org/2011/01/event-registration-statement/comment-page-1/#comment-10424 M.J. Kelly Thu, 20 Jan 2011 05:23:29 +0000 http://blog.cascade.org/?p=3857#comment-10424 @james, we're dotting our Is and crossing our Ts. It's pending... thanks for your patience. @james, we’re dotting our Is and crossing our Ts. It’s pending… thanks for your patience.

]]> By: james http://blog.cascade.org/2011/01/event-registration-statement/comment-page-1/#comment-10412 james Thu, 20 Jan 2011 03:16:14 +0000 http://blog.cascade.org/?p=3857#comment-10412 I thought there was going to be a follow up announcement from Cascade with in a week or less? I thought there was going to be a follow up announcement from Cascade with in a week or less?

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